Vision & Mission

Know what Caesars Travel are and to be.

Vision

To be the Travel Company of first choice in the Middle East for employees, customers and industry partners

Mission

Provide personalized and reliable services to our customers.
Invest in our people for benefit of individuals, company and the community
To honour, empower and inspire our associates
Provide services that represent best value for money whilst achieving a fair return on investment
Work with other partners under the umbrella of travel and its ancillaries industry to continually improve the quality of services.

Service Strategy

Our strategy is to ensure a customer for life from the outset by providing a delightful experience of service by focus on:-

Consistently deliver delightful customer experience
Care for our customers and employees needs
Reliability through transparency in business
Excellence through knowledge, team work and passion to excel
Follow philosophy of commitment towards customers
Efficiency in trouble shooting

Social Responsibility

Caesars Travel Group maintains a strong sense of social commitment and is actively engaged in supporting  a wide range of social projects through various community representations from different countries represented in Kuwait.  In this respect, the community is considered a partner, allegiance to whom is substantiated through the numerous sponsorship projects.